HOW DO I GET TO ”THE VOID”?
You can find our location on Google maps in the Contact menu.
WHAT HAPPENS IF I GET STUCK ON A PUZZLE?
You can ask for clues at any time and a member of our team will be ready to help you.
WHEN AND HOW DO I PAY?
Payment can be made online on our website when booking, or by cash at our venue, right after you finish the game.
CAN I CHANGE OR CANCEL MY BOOKING?
Cancellation of a booking can be made through the link provided in the confirmation email. Rescheduling of a booking can only be made 24 hours before the time of your booking, by calling the number 0741 ESCAPE.
IS THERE A POSSIBILITY TO MAKE A BOOKING FOR A SPECIAL EVENT OR TEAM BUILDING?
Yes, there is! Please contact us via email:
info@thevoid.ro if you want to make a special booking or you can simply make multiple bookings.
IS THERE AN AGE LIMIT FOR PARTICIPATION?
The minimum age is 7 years. Children under 12 years of age can only attend if accompanied by an adult.
ARE THERE ANY SPECIFIED HEALTH CONDITIONS THAT MIGHT PREVENT PARTICIPATION IN THIS GAME?
The game does not involve any hard physical activities. However, the enigmatic and horror ambiance of the rooms may cause to rise the adrenaline level of the players. If you have a special condition or if you have any questions, please contact us at
info@thevoid.ro.
HOW INTELLIGENT DO I HAVE TO BE?
Don’t worry! Even if our rooms are designed to stimulate your mind, our main objective is for you to have fun! Each room and puzzle require different types of thinking and problem solving. When you’re in a jam, don’t forget to consult with your team members and work together to solve the difficult parts.
WHEN DO I NEED TO GET THERE? WHAT IF I AM LATE?
Your punctuality is most appreciated! We recommend that you get here 15 minutes before your booking time, so you can receive useful information before you go into the room. If you are late, you will have less time to play.
CAN THE ROOMS BE PLAYED BY ENGLISH SPEAKING PLAYERS?
Yes, the games in the rooms are suitable for all foreigners, that can understand english language.
HOW MANY PLAYERS CAN A TEAM HAVE?
For Madhouse the team can have between 2-7 players, for Coven 2-8 players and for Tahicardia 2-6 players.